Police Services Technician
City of Santa Maria, CA City of Santa Maria, CA Santa Maria, CA Santa Maria, CA Full-time Full-time $4,772 - $5,800 a month $4,772 - $5,800 a month 11 days ago 11 days ago 11 days ago OPPORTUNITY Close:
10/29/23 5:
00 pm Interviews:
TBD by Hiring Department This recruitment is to fill two full-time Police Services Technician vacancies and may also fill future vacancies.
If you are interested in the Police Services Technician position with the Santa Maria Police Department, we highly encourage you to apply.
WHO WE ARE:
The City of Santa Maria is a full-service City with a City Council/City Manager form of government with over 700 employees and serves approximately 108,000 constituents.
The City of Santa Maria provides essential services to the community, such as Police and Fire protection, as well as utilities like water, wastewater, and refuse management.
It also provides public amenities, such as parks, recreation, libraries, transit, and others not commonly provided by smaller cities.
The City of Santa Maria is located on the beautiful central coast of California and covers over 23 square miles.
The City has a harmonious balance of maintaining coastal and agricultural lands while promoting business.
Santa Maria offers reasonably priced housing, community festivals, quality schools, and is in close proximity to beaches, cultural arts, a local airport, wineries, and higher education institutions.
WHAT WE DO:
The Santa Maria Police Department strives to protect and serve all those who live, work, and/or visit Santa Maria.
This is accomplished by working in cooperation with the community, promoting safety and enforcing the law.
The Police Services Technician is an Individual Contributor role that provides follow up on reported crimes and police incidents which do not require the presence of a sworn Police Officer.
Incumbents take a variety of reports in the field and interview persons involved, except persons suspected of committing a crime.
This role is also utilized for enforcement of City ordinances concerning metered and restricted parking zones and abandoned vehicles.
Other duties may include assignment as a school crossing guard and related clerical work.
Job Description:
Police Services Technician Required Submittals with Application:
Cover Letter Resume DUTIES These duties are a representative example; position assignments may vary depending on the business needs of the department and organization.
This position:
Performs a wide variety of field and office law enforcement activities.
Responds to reported crimes to complete reports and address citizen complaints; interviews witnesses and/or victims; collects evidence; compiles lists of stolen property; photographs and processes evidence; etc.
Patrols restricted and/or time zoned parking areas and issues citations; processes parking related warrants and letters; issues citations for abandoned vehicle abatement, which includes warning notices, citations, and removal of vehicle from the roadway for City of Santa Maria Municipal Code and California Vehicle Code violations; etc.
Responds to auto collisions; takes statements from witnesses; prepares reports; etc.
Staffs the station desk and responds to calls from citizens; provides service to front counter and interfaces with the public; verifies citation corrections, etc.
May work as school crossing guard as needed.
May assist in custodial and booking activities, including obtaining evidence; coordination of subpoena; may act as point of contact of the courts and police personnel; testifies in court.
Attends community meetings and presents crime prevention information.
Acts as back-up for police dispatchers.
Performs a variety of typing and clerical work.
Scope of assigned area will depend on departmental structure and is at the discretion of the department director.
Upholds the values of the organization and has strong customer service orientation.
Performs other related projects and duties as assigned.
Demonstrates regular, reliable and punctual attendance.
MINIMUM QUALIFICATIONS Ideally, one year of public contact, requiring the use of clerical skills, preferably in a law enforcement agency; and Graduation from high school.
An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above.
Current technical/professional knowledge of complex principles, methods, standards and techniques associated with the scope of work of a recognized profession.
Effective verbal and interpersonal communication skills.
Microsoft Office Suite (or equivalent).
Use computer and other office equipment effectively.
Desired licenses and/or certifications associated with the assignment.
Individual Contributor:
Incumbents should have a solid foundation of the following core competencies identified by the organization to be essential and listed in order of importance (click the hyper link to see the full definition Individual Contributor Competencies):
Team Player - Effective performers are team oriented, share resources, respond to requests, and support a spirit of cooperative effort.
Customer Orientation - Effective performers are in touch with community needs and review the organization through the eyes of Santa Maria residents.
They go out of their way to anticipate needs.
Integrity - Effective performers think and act ethically and honestly, take responsibility for their actions and foster a work environment where integrity is rewarded.
Communicativeness - Effective performers recognize the essential value of continuous information exchange and the competitive advantage it brings.
They actively seek information from a variety of sources and disseminate it in a variety of ways.
They use modern technologies to access and circulate information, even across great distances.
They take responsibility for ensuring that their people have the current and accurate information needed for success.
Initiative - Effective performers are proactive and take action without being prompted.
They do not wait to be told what to do or when to do it.
They see a need, take responsibility, and act on it.
They make things happen.
Composure - Effective performers maintain emotional control, even under ambiguous or stressful circumstances, and demonstrate emotions appropriate to the situation.
Functional/Technical Expertise - Effective performers are knowledgeable and skilled in a functional specialty (e.
g.
, finance, public works, planning, information technology, human resources, etc.
), and remain current in their area of expertise.
Problem Solving & Decision Making - Effective performers identify problems, solve them, act decisively, and show good judgment.
Learning Agility - Effective performers continuously seek new knowledge, are curious, learn quickly, and use new information effectively.
Drive/Energy - Effective performers have a high level of energy and are ambitious and passionate about their role.
They have stamina and endurance to maintain a fast pace.
SELECTION PROCESS In addition to your completed application a cover letter and resume is required as part of the application process.
If a cover letter and resume are not attached, your application will be considered incomplete.
If you are experiencing any technical (computer related) difficulties or need help with attaching documents to your application, please call the NEOGOV help line for assistance at 1-855-524-5627.
The most qualified candidates will be selected to appear before a panel for an oral interview.
Those applicants invited to interview will be notified electronically at the e-mail address provided by each candidate through the application process.
Therefore, it is the applicant's responsibility to provide an accurate e-mail address and to allow their inbox to receive e-mails in regard to this recruitment.
A tentative oral interview date has been scheduled for TBD.
The oral board will recommend a limited number of candidates to the eligibility list from which the new Police Services Technician may be selected.
This recruitment may also establish an eligibility list for future Police Services Technician openings.
Prior to an offer of employment, applicants must pass a thorough background investigation.
The following benefits vary by bargaining unit.
For full benefit information please refer to the Memorandum of Understanding or compensation resolution available at http:
//www.
cityofsantamaria.
org/city-government/departments/human-resources-employment/salary-group-agreements.
Retirement The City of Santa Maria is a member of the California Public Employees' Retirement System (CalPERS).
Your benefit factor is determined by the retirement formula, age, service credit and final compensation.
Based upon your bargaining unit and hire date the benefit factor will vary.
Health Insurance Medical Insurance is provided to employees and eligible dependents through the California Public Employees' Retirement System (CalPERS).
There are four Preferred Provider Organizations (PPO's) and three Health Maintenance Organizations (HMO's) to choose from.
The benefit amount varies per bargaining unit.
The City has a medical insurance benefit program which provides either payment towards the premium for the employee and eligible dependents, or cash payment if you and your dependent(s) already have health benefits.
Evidence of major medical health insurance coverage is required for those employees who receive the cash payment.
Dental Insurance Dental Insurance is provided to employees and eligible dependents through The Standard covering 100% of Preventive; 90% of Basic; and 60% of Major with a minimal deductible.
The plan includes a Max Builder option rewarding insured employees and their dependents who use only a portion of their annual dental benefit maximum.
The benefit amount varies per bargaining unit.
Vision Insurance Vision Insurance is available to employees and eligible dependents.
Coverage is through VSP and covers an annual Well Vision exam and an allowance towards prescription glasses.
The benefit amount varies per bargaining unit.
Life Insurance and AD&D Coverage All employees working a minimum of thirty two (32) hours per week are eligible for Life and Accidental Death & Dismemberment (AD&D) coverage.
Supplemental life, spousal and dependent child options are also available.
The benefit amount varies per bargaining unit.
Short-Term & Long-Term Disability All employees working a minimum of thirty two (32) hours per week, excluding Sworn Police and Fire shall participate in the short-term and long-term disability plan with coverage up to 66 2/3% of salary.
Sworn Police and Fire are covered through their respective bargaining unit.
Flexible Spending Accounts (FSA) The City offers a flexible spending account option for Dependent Care and Health Care Expenses.
With these plans, employees can choose to place a portion of their earnings into a personal reimbursement account on a pre-tax basis.
Doing so lowers employees' taxable income for the year and allows them to pay for their qualified dependent care and eligible health care expenses with pre-tax dollars.
Employee Assistance Program The City provides an Employee Assistance Program (EAP) through Managed Health Network (MHN) for all full and part time employees and their eligible dependents.
The confidential EAP program can refer employees to professional counselors and services that can help resolve emotional health, family and work-life issues, or provide help with childcare and eldercare assistance, financial and legal services, identity theft recovery services and daily living services.
Wellness Program Offered to help employees gain knowledge, skills and motivation to improve the quality of their lives and well-being.
The City's Wellness Program includes ergonomic evaluations, flu shots, MHN trainings, and Wellness Workshops during lunch and after work.
Access to the Paul Nelson Aquatics Center for employee and immediate family members.
Access to the Weight room at the Abel Maldonado Community Youth Center for employee and immediate family members.
Access to employee discounts and special offers on travel, entertainment, shopping, dining and services.
Mentorship Program This professional development program of mentoring and job shadowing provides mentees with an opportunity to be mentored by experienced staff with the objective of developing specific skills and knowledge that will enhance the participants' leadership skills and promote professional growth.
Succession Planning The academies are offered to all employees including those that are not yet in a supervisory role, but are interested in becoming leaders within the organization as well as our executive management team who have an interest in honing their skills and helping to prepare our future leaders.
In addition to multiple leadership academies, the City offers quarterly Speaker Series, a corporate Toastmasters club available for City employees, site tours of various departments, and more.
Deferred Compensation Employees may participate in the City's 457 Deferred Compensation Plan sponsored by either Empower or CalPERS Supplemental Income.
The plan enables employees to save salary and earn interest on a tax-deferred basis.
A City match is available based upon representation.
The City also provides an IRS approved 401(a) plan sponsored by Empower for managers represented by Non-Represented Full-Time Management & Confidential (NMAC).
Post Employment Health Plan (PEHP) Based upon your bargaining unit the City may participate in a PEHP plan that will provide reimbursement for out-of-pocket cost of qualified medical expenses such as prescription drugs, doctor co-pays, eyeglasses and cover the reimbursement of medical insurance premiums upon separation or retirement.
Holidays The City offers seven (7) paid holidays per year.
In addition, based upon your bargaining unit a bank of floating holiday hours is available to be used at the employee's discretion.
Vacation The City initially offers two weeks of paid vacation per calendar year for all full time employees.
Accrual rates increase thereafter based upon your bargaining unit.
Sick Leave Sick leave shall accrue a rate of eight hours for each month of continuous service, or approximately two weeks per year for all full time employees.
Employees may use up to half of their annually accrued sick leave for family illness and up to five days (40 hours) per calendar year for bereavement leave.
Management Leave Management level employees may receive a prorated amount of management leave time each new calendar year.
Educational Incentive Program In addition to regular pay when education is in addition to the regular requirements of the job specifications and is work related.
Tuition Reimbursement Based on your bargaining unit, you may be reimbursed for tuition and book costs of approved job related courses.
The maximum amount of tuition reimbursement in any calendar year will vary based upon your bargaining unit.
Auto Allowance Management level employees may receive auto allowance based upon the need of the position.
Telephone/PDA Stipend Management level employees may receive a telephone and/or PDA stipend based upon the need of the position.
Bilingual Pay Bilingual pay is provided to employees who are required by their department head to use both English and Spanish in communicating with the public while performing the duties of his/her position and who demonstrate appropriate skills in both speaking and understanding the Spanish language shall receive compensation.
The benefit amount varies per bargaining unit.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
10/29/23 5:
00 pm Interviews:
TBD by Hiring Department This recruitment is to fill two full-time Police Services Technician vacancies and may also fill future vacancies.
If you are interested in the Police Services Technician position with the Santa Maria Police Department, we highly encourage you to apply.
WHO WE ARE:
The City of Santa Maria is a full-service City with a City Council/City Manager form of government with over 700 employees and serves approximately 108,000 constituents.
The City of Santa Maria provides essential services to the community, such as Police and Fire protection, as well as utilities like water, wastewater, and refuse management.
It also provides public amenities, such as parks, recreation, libraries, transit, and others not commonly provided by smaller cities.
The City of Santa Maria is located on the beautiful central coast of California and covers over 23 square miles.
The City has a harmonious balance of maintaining coastal and agricultural lands while promoting business.
Santa Maria offers reasonably priced housing, community festivals, quality schools, and is in close proximity to beaches, cultural arts, a local airport, wineries, and higher education institutions.
WHAT WE DO:
The Santa Maria Police Department strives to protect and serve all those who live, work, and/or visit Santa Maria.
This is accomplished by working in cooperation with the community, promoting safety and enforcing the law.
The Police Services Technician is an Individual Contributor role that provides follow up on reported crimes and police incidents which do not require the presence of a sworn Police Officer.
Incumbents take a variety of reports in the field and interview persons involved, except persons suspected of committing a crime.
This role is also utilized for enforcement of City ordinances concerning metered and restricted parking zones and abandoned vehicles.
Other duties may include assignment as a school crossing guard and related clerical work.
Job Description:
Police Services Technician Required Submittals with Application:
Cover Letter Resume DUTIES These duties are a representative example; position assignments may vary depending on the business needs of the department and organization.
This position:
Performs a wide variety of field and office law enforcement activities.
Responds to reported crimes to complete reports and address citizen complaints; interviews witnesses and/or victims; collects evidence; compiles lists of stolen property; photographs and processes evidence; etc.
Patrols restricted and/or time zoned parking areas and issues citations; processes parking related warrants and letters; issues citations for abandoned vehicle abatement, which includes warning notices, citations, and removal of vehicle from the roadway for City of Santa Maria Municipal Code and California Vehicle Code violations; etc.
Responds to auto collisions; takes statements from witnesses; prepares reports; etc.
Staffs the station desk and responds to calls from citizens; provides service to front counter and interfaces with the public; verifies citation corrections, etc.
May work as school crossing guard as needed.
May assist in custodial and booking activities, including obtaining evidence; coordination of subpoena; may act as point of contact of the courts and police personnel; testifies in court.
Attends community meetings and presents crime prevention information.
Acts as back-up for police dispatchers.
Performs a variety of typing and clerical work.
Scope of assigned area will depend on departmental structure and is at the discretion of the department director.
Upholds the values of the organization and has strong customer service orientation.
Performs other related projects and duties as assigned.
Demonstrates regular, reliable and punctual attendance.
MINIMUM QUALIFICATIONS Ideally, one year of public contact, requiring the use of clerical skills, preferably in a law enforcement agency; and Graduation from high school.
An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above.
Current technical/professional knowledge of complex principles, methods, standards and techniques associated with the scope of work of a recognized profession.
Effective verbal and interpersonal communication skills.
Microsoft Office Suite (or equivalent).
Use computer and other office equipment effectively.
Desired licenses and/or certifications associated with the assignment.
Individual Contributor:
Incumbents should have a solid foundation of the following core competencies identified by the organization to be essential and listed in order of importance (click the hyper link to see the full definition Individual Contributor Competencies):
Team Player - Effective performers are team oriented, share resources, respond to requests, and support a spirit of cooperative effort.
Customer Orientation - Effective performers are in touch with community needs and review the organization through the eyes of Santa Maria residents.
They go out of their way to anticipate needs.
Integrity - Effective performers think and act ethically and honestly, take responsibility for their actions and foster a work environment where integrity is rewarded.
Communicativeness - Effective performers recognize the essential value of continuous information exchange and the competitive advantage it brings.
They actively seek information from a variety of sources and disseminate it in a variety of ways.
They use modern technologies to access and circulate information, even across great distances.
They take responsibility for ensuring that their people have the current and accurate information needed for success.
Initiative - Effective performers are proactive and take action without being prompted.
They do not wait to be told what to do or when to do it.
They see a need, take responsibility, and act on it.
They make things happen.
Composure - Effective performers maintain emotional control, even under ambiguous or stressful circumstances, and demonstrate emotions appropriate to the situation.
Functional/Technical Expertise - Effective performers are knowledgeable and skilled in a functional specialty (e.
g.
, finance, public works, planning, information technology, human resources, etc.
), and remain current in their area of expertise.
Problem Solving & Decision Making - Effective performers identify problems, solve them, act decisively, and show good judgment.
Learning Agility - Effective performers continuously seek new knowledge, are curious, learn quickly, and use new information effectively.
Drive/Energy - Effective performers have a high level of energy and are ambitious and passionate about their role.
They have stamina and endurance to maintain a fast pace.
SELECTION PROCESS In addition to your completed application a cover letter and resume is required as part of the application process.
If a cover letter and resume are not attached, your application will be considered incomplete.
If you are experiencing any technical (computer related) difficulties or need help with attaching documents to your application, please call the NEOGOV help line for assistance at 1-855-524-5627.
The most qualified candidates will be selected to appear before a panel for an oral interview.
Those applicants invited to interview will be notified electronically at the e-mail address provided by each candidate through the application process.
Therefore, it is the applicant's responsibility to provide an accurate e-mail address and to allow their inbox to receive e-mails in regard to this recruitment.
A tentative oral interview date has been scheduled for TBD.
The oral board will recommend a limited number of candidates to the eligibility list from which the new Police Services Technician may be selected.
This recruitment may also establish an eligibility list for future Police Services Technician openings.
Prior to an offer of employment, applicants must pass a thorough background investigation.
The following benefits vary by bargaining unit.
For full benefit information please refer to the Memorandum of Understanding or compensation resolution available at http:
//www.
cityofsantamaria.
org/city-government/departments/human-resources-employment/salary-group-agreements.
Retirement The City of Santa Maria is a member of the California Public Employees' Retirement System (CalPERS).
Your benefit factor is determined by the retirement formula, age, service credit and final compensation.
Based upon your bargaining unit and hire date the benefit factor will vary.
Health Insurance Medical Insurance is provided to employees and eligible dependents through the California Public Employees' Retirement System (CalPERS).
There are four Preferred Provider Organizations (PPO's) and three Health Maintenance Organizations (HMO's) to choose from.
The benefit amount varies per bargaining unit.
The City has a medical insurance benefit program which provides either payment towards the premium for the employee and eligible dependents, or cash payment if you and your dependent(s) already have health benefits.
Evidence of major medical health insurance coverage is required for those employees who receive the cash payment.
Dental Insurance Dental Insurance is provided to employees and eligible dependents through The Standard covering 100% of Preventive; 90% of Basic; and 60% of Major with a minimal deductible.
The plan includes a Max Builder option rewarding insured employees and their dependents who use only a portion of their annual dental benefit maximum.
The benefit amount varies per bargaining unit.
Vision Insurance Vision Insurance is available to employees and eligible dependents.
Coverage is through VSP and covers an annual Well Vision exam and an allowance towards prescription glasses.
The benefit amount varies per bargaining unit.
Life Insurance and AD&D Coverage All employees working a minimum of thirty two (32) hours per week are eligible for Life and Accidental Death & Dismemberment (AD&D) coverage.
Supplemental life, spousal and dependent child options are also available.
The benefit amount varies per bargaining unit.
Short-Term & Long-Term Disability All employees working a minimum of thirty two (32) hours per week, excluding Sworn Police and Fire shall participate in the short-term and long-term disability plan with coverage up to 66 2/3% of salary.
Sworn Police and Fire are covered through their respective bargaining unit.
Flexible Spending Accounts (FSA) The City offers a flexible spending account option for Dependent Care and Health Care Expenses.
With these plans, employees can choose to place a portion of their earnings into a personal reimbursement account on a pre-tax basis.
Doing so lowers employees' taxable income for the year and allows them to pay for their qualified dependent care and eligible health care expenses with pre-tax dollars.
Employee Assistance Program The City provides an Employee Assistance Program (EAP) through Managed Health Network (MHN) for all full and part time employees and their eligible dependents.
The confidential EAP program can refer employees to professional counselors and services that can help resolve emotional health, family and work-life issues, or provide help with childcare and eldercare assistance, financial and legal services, identity theft recovery services and daily living services.
Wellness Program Offered to help employees gain knowledge, skills and motivation to improve the quality of their lives and well-being.
The City's Wellness Program includes ergonomic evaluations, flu shots, MHN trainings, and Wellness Workshops during lunch and after work.
Access to the Paul Nelson Aquatics Center for employee and immediate family members.
Access to the Weight room at the Abel Maldonado Community Youth Center for employee and immediate family members.
Access to employee discounts and special offers on travel, entertainment, shopping, dining and services.
Mentorship Program This professional development program of mentoring and job shadowing provides mentees with an opportunity to be mentored by experienced staff with the objective of developing specific skills and knowledge that will enhance the participants' leadership skills and promote professional growth.
Succession Planning The academies are offered to all employees including those that are not yet in a supervisory role, but are interested in becoming leaders within the organization as well as our executive management team who have an interest in honing their skills and helping to prepare our future leaders.
In addition to multiple leadership academies, the City offers quarterly Speaker Series, a corporate Toastmasters club available for City employees, site tours of various departments, and more.
Deferred Compensation Employees may participate in the City's 457 Deferred Compensation Plan sponsored by either Empower or CalPERS Supplemental Income.
The plan enables employees to save salary and earn interest on a tax-deferred basis.
A City match is available based upon representation.
The City also provides an IRS approved 401(a) plan sponsored by Empower for managers represented by Non-Represented Full-Time Management & Confidential (NMAC).
Post Employment Health Plan (PEHP) Based upon your bargaining unit the City may participate in a PEHP plan that will provide reimbursement for out-of-pocket cost of qualified medical expenses such as prescription drugs, doctor co-pays, eyeglasses and cover the reimbursement of medical insurance premiums upon separation or retirement.
Holidays The City offers seven (7) paid holidays per year.
In addition, based upon your bargaining unit a bank of floating holiday hours is available to be used at the employee's discretion.
Vacation The City initially offers two weeks of paid vacation per calendar year for all full time employees.
Accrual rates increase thereafter based upon your bargaining unit.
Sick Leave Sick leave shall accrue a rate of eight hours for each month of continuous service, or approximately two weeks per year for all full time employees.
Employees may use up to half of their annually accrued sick leave for family illness and up to five days (40 hours) per calendar year for bereavement leave.
Management Leave Management level employees may receive a prorated amount of management leave time each new calendar year.
Educational Incentive Program In addition to regular pay when education is in addition to the regular requirements of the job specifications and is work related.
Tuition Reimbursement Based on your bargaining unit, you may be reimbursed for tuition and book costs of approved job related courses.
The maximum amount of tuition reimbursement in any calendar year will vary based upon your bargaining unit.
Auto Allowance Management level employees may receive auto allowance based upon the need of the position.
Telephone/PDA Stipend Management level employees may receive a telephone and/or PDA stipend based upon the need of the position.
Bilingual Pay Bilingual pay is provided to employees who are required by their department head to use both English and Spanish in communicating with the public while performing the duties of his/her position and who demonstrate appropriate skills in both speaking and understanding the Spanish language shall receive compensation.
The benefit amount varies per bargaining unit.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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